Having been named several times as No. 1 “emerging global outsourcing destination” among 50 top sites worldwide by Tholons, an international consultancy firm, Cebu offers numerous advantages for companies looking to set up outsourcing operations in the metropolis.
In addition to being the Philippines’ main domestic shipping port, Cebu also holds the second largest international flights in the country and is the main center of commerce, trade, education and industry in the Visayas and Mindanao regions.
Cebu City is the capital city of the Cebu Province, one of the most developed provinces in the Philippines. Cebu City is the oldest Spanish settlement in the country and is now considered the second most significant metropolitan center in the country.
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The Philippines in general has some of the lowest hourly labor rates worldwide, making it an ideal destination for outsourcing. In comparison, cost of living in Cebu is significantly lower than Manila’s and therefore, lowers costs of labor.
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Cebu shares the same American-influenced culture with other regions in the country, having been exposed to the American culture for more than a century. Cebuanos are more than capable of assimilating to the American professional environment.
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Cebu City is one of the strategic areas for the Philippines’ Cyber Corridor— the country’s information and communication technology (ICT) channel— resulting in well-developed infrastructure with robust telecommunications networks.
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Cebu has all of the educational resources of Manila with large universities and colleges specializing in Medicine, Nursing, Law, Computer Science, Information Technology, Engineering and other sciences. Every year, Cebu produces trainable, English-proficient professionals.
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Support from Government
The local government at both the city and provincial levels are taking proactive measures in its efforts to develop local resources to help support existing BPO companies in Cebu as well as attract more business.