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Excellent Manpower

To ensure that only the best people are hired and maintained to work on your campaigns, Northern Worx implements a comprehensive assessment process that effectively measures the applicant’s technical competencies (aptitude), and behavioral competencies (inclination).
Successful candidates then undergo a rigorous training program designed to develop the competencies needed for a particular campaign. This may include in-depth immersions in English language skills, American culture, customer service skills, transcription skills, and other skills where applicable.
As part of its demonstrated retention strategy, Northern Worx offers one of the highest compensation schemes in the industry, on top of an ongoing professional development support and performance-driven programs.
All service employees are evaluated based on performance, and periodic appraisals are done to determine not only incentives and promotion but also to ensure that each employee is not in violation of any quality provisions.

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