Take your business the turnaround success by outsourcing processes such as its telemarketing. The contact center industry offers a remarkable cost saving benefits for many industries already.Reasons on why most businesses outsource their telemarketing is aside from the costs savings, they are still able to hire and retain well-trained employees at a lower wage than their similarly skilled staff. Already a given, outsourcing eliminates the need to invest in the technology and equipment required in running a successful telemarketing campaign in-house.

To run a business is highly rewarding experience. However, with functions and the skills requiring your every attention, turning your business into a success becomes an gigantic feat. Take your business the turnaround success by outsourcing processes such as its telemarketing. The contact center industry offers a remarkable cost saving benefits for many industries already.

Charities and nonprofit organizations now heavily rely on telemarketing in raising the needed funds. Here are the keys to a successful telemarketing, the right methods and tools!

          Read related article:How to Outsource Services Effectively.

Direct Mail

Used in tandem with telemarketing efforts, prospective donors are sent with information in the mail introducing them to an organization or charity which you are optioned for funds. Recipients are advised of a telephone call beforehand informing of its legitimacy. Also use direct mail to share basic information so that you need not spend a lot of time.

Read related article:Outsourcing Destination

Manual

With telemarketing, it is important to be equipped with the necessary information and data from which a respondent may ask. Be noted of about your charity, its background and its mission. Prepare with the facts in answering the full name as well as the location of the charity.

Read related article:Knowledge Process Outsourcing

Technology

A hands-free telephone equipment – the headset, is an important tool to telemarketing. A hand-free technology will enable a call center agent or a representative to use both hands in taking notes, writing as well as retrieving information. If a respondent inquires something, the rep can quickly access information on a computer or in a book or manual.

          Read related article: Outsourcing – Not a Best kept Secret Anymore

Software

Telemarketing features such as the auto-dialer, that can quickly call respondents so that an agent need not manually enter phone digits or even scroll through a phone book. The auto-dialer can also be programmed in calling back numbers that were unavailable upon first attempt. Telemarketing software makes everything more effective and efficient.

            Read related article: Knowledge Process Outsourcing: Moving Beyond Transcription    Services

Meet Outsourcing Casey!

Meet outsourcing Casey!

2 Responses to “Contact Center: How to Run a Successful Telemarketing Campaign (Part 2)”

  1. Candi Wenzel says:

    Thanks for an original blog. I never cease to be amazed at just how much I find out every day. Keep up the good work.

  2. I just want to mention I am very new to blogging and truly enjoyed your page. Likely I’m want to bookmark your blog post . You surely have amazing stories. Thanks a lot for sharing your website page.

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