ARE YOU READY TO OUTSOURCE

If you are one of the many organizations who are seriously considering outsourcing any of your business processes as a strategic move to increase efficiency while reducing costs, you are right on track.

However, research has also shown that many companies fail to achieve their desired results for outsourcing due considerably to the organizations’ lack of knowledge and preparedness in terms of their capacity to integrate an outsourced operation into their internal processes effectively.

To help you assess if your organization has the foundation to avoid common pitfalls and ensure outsourcing success, we have devised a quick and simple test that measures the compatibility of your company’s existing resources and process models with the requisites of offshore outsourcing.

  1. In terms of strategy, which of the following statements are true (choose one or more as applicable):
    • We have already formulated an overall strategy to achieve our business goals.
    • We already have a process in place for strategy formulation when the need arises.
    • Our strategy is flexible enough to accommodate movements in the market and changes in the overall business climate of our industry.
    • We do not have any.

 

  1. In terms of implementing strategies, which of the following statements are true (choose one or more as applicable):

    • We have adequate financial resources to fully implement our formulated strategies.

    • Our human resources possess the core competencies to enable the successful implementation of our formulated strategies.

    • We have an organizational leadership that fully supports the proper execution of our formulated strategies.
    • We do not have any.
  1. In terms of business processes, which of the following statements are true (choose one or more as applicable):

    • Our business process components are clear-cut and fully identifiable.

    • We have a system in place that allows us to fully monitor and trace all our processes.

    • We already have a process for check and balance.
    • We do not have any.

 

  1. In terms of corporate leadership, which of the following statements are true (choose one or more as applicable):

    • We have a clear-cut organizational leadership and management structure that allows the proper determination of responsibilities and accountabilities.

    • We can readily identify members of our management team who are fully qualified to head an outsourcing team.

    • Our leaders are capable of convincing the members of our organization about the benefits of outsourcing and getting their full support.
    • We do not have any.

 

  1. With regards to your general plan for outsourcing, which of the following statements are true (choose one or more as applicable):

    • We already know exactly which department, business component or functions we will outsource.

    • We fairly have an idea of how much we should budget for a particular outsourcing requirement.

    • We generally have an idea about our deliverables to our potential outsourcing partner.
    • We do not have any.

 

  1. With regards to labor transition, which of the following statements are true (choose one or more as applicable):

    • We can accurately identify the members of our organization who will be affected by our move to outsource.

    • We already have a plan in place for those affected employees.

    • We have a concrete idea about the job competency profile of our outsourced employees as well as their performance metrics.
    • We do not have any.

 

 

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