Northern Worx KPO Oktoberfest & Gangnam StyleWhat an eventful October it’s been for Cebu-based business process outsourcing (BPO) firm, Northern Worx KPO. Joining the worldwide Gangnam Style fever, Northernworx KPO call center agents stormed the otherwise busy General Arcadio Maxilom Avenue (formerly known as Mango Avenue) in Cebu City on October 19, 2012. Friday night traffic literally stopped as a large crowd of young and energetic call center agents broke out into a flash mob dancing South Korean rapper Psy’s Gangnam Style.

According to company event organizers, this is the first time Northern Worx KPO has done “anything remotely crazy like this”. The goal was to dramatically increase employee engagement throughout the whole organization. The main participants – the flash mob dancers – were call center agents from the Northern Worx KPO’s voice-based services arm. Employees from other business units were also encouraged to witness the event and cheer for the dancers. As it turned out, the event was the first flash mob ever done by a call center in Cebu.



Northernworx KPO further delighted its employees the day after with an exclusive Oktoberfest Party with free food and unlimited drinks sponsored by San Miguel Brewery and Coca-Cola Philippines. Lights and the sound system for both the Gangnam Flash Mob and the Oktoberfest Party were provided by PRO AVM Solutions.

“The event was a success,” said Vic Caindec, NGH COO and one of the event’s organizers. “One of the objectives for the event was to increase exposure for the company, and we did just that. But most of all, our employees had fun.”


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