Improved Telecommunications Technology for the Philippine BPO Sector

On August 14, 2012, in Outsourcing, by Business Development Group
The network capacity expansion project is expected to be completed in November this year. With this upgrade completed, BPO expansions in the country — particularly in the “Next Wave” BPO city destinations— can now have access to technologies that will allow them to compete in the global market.

The network capacity expansion project is expected to be completed in November this year. With this upgrade completed, BPO expansions in the country — particularly in the “Next Wave” BPO city destinations— can now have access to technologies that will allow them to compete in the global market.

With the current growth outlook for the Philippine outsourcing industry set at $27.4 billion by 2016, industry leaders and government agencies are beefing up supporting projects to aid the BPO (business process outsourcing) sector in achieving this goal.

Likewise, Philippine Long Distance Telephone Company (PLDT), leading telecommunication services provider, expressed support for the BPO and O&O (outsourcing & offshoring) sectors of the country. PLDT recently announced its plans to upgrade domestic fibre-optic network (DFON) — a Php 1.3 billion capacity expansion upgrade to 100G technology.

Related Article: PLDT to improve DFON to benefit BPO sector

“This is the largest network capacity of any provider in the country,” PLDT and Smart Communications, Inc. President and CEO Napoleon L. Nazareno points out, also noting that this upgrade “will put the Philippines on par with Japan, South Korea, Australia and Singapore.”

Related Article: PLDT to boost BPO industry in 100G technology upgrade

The network capacity expansion project is expected to be completed in November this year. With this upgrade completed, BPO expansions in the country — particularly in the “Next Wave” BPO city destinations— can now have access to technologies that will allow them to compete in the global market.

Related Article: IT-BPO sector sees $27.4-B revenues by ’16

“Our upgrade to advanced optical technologies will add significant bandwidth scalability and intelligence to PLDT’s current network infrastructure allowing us to offer 40G and 100G-based services to meet forecast demand in high speed connectivity,” Nazareno said.

This is indeed a huge improvement in the country’s ICT (Information and Communications Technology) infrastructure, and will surely support the growth forecast set for the country’s BPO and O&O industries, enabling the Philippines to retain its status as the most -preferred outsourcing destination in the world.

Related Article: PLDT’s Tech Upgrade Boosts BPOs

 

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