Detailed Outsourcing Business Plan

On January 31, 2012, in Outsourcing, by Business Development Group

Preparing the business plan for outsourcing seems to be a laborous task; what information should be made available, in what details, and when?

Preparing the business plan for outsourcing seems to be a laborous task; what information should be made available, in what details, and when?

As part of developing strategy for the outsourcing process and before initiating outsourcing, it is important for the business to assess its capability to manage the outsourcing program — from sourcing to governance.

Preparing the business plan for outsourcing seems to be a laborous task; what information should be made available, in what details, and when?

As cited by International Association of Outsourcing Professionals (IAOP), a professional organization involved in the industry, as well as offshoring and shared services – the outsourcing business plan provides a framework for organizing and providing the right information at the right time in a way that is consistent and useable at the various levels of the organization.

Used as a tool in establishing an interdependent management system with the business’ service provider, the outsourcing business plan is an essential guide through outsourcing process. Hereunder is the key sections of the outsourcing business plan:

1. Strategy

-Overall Strategy

-Business Requirements

-Strategic Choice

-Strategic Objectives

-Structural Model

-Contractual Model

-Provider Selection or Recommendations

-Risk and Risk Mitigation

Read related article: Outsourcing Services Made Our Client Earn 15M

2. Operation

-Division of functions, roles and responsibilities

-Transaction activities

-Division of assets and systems

-Management of day to day operations

-Management of the overall relationship

-Management of outsourcing contract performance

Read related article: Outsourcing Destination

 3. Human Resources

-Division of human resources

-Diagnostic of the client human resources needs

-Diagnostic of the provider human resources needs

Read related article: Knowledge Process Outsourcing: Moving Beyond Transcription Services

4. Financial

-Financial baseline

-Incremental impact of transaction on the provider

-Provider’s valuation -Management of the financial process

-Financial studies

Read related article:Outsourcing Not a Best Kept Secret Anymore

5. Communications

-Client organization communication plan

-Provider organization communication plan

-Customer communication plan

-Regulatory, government and community communication plan

-Union communication plan

Quick test – 6 questions. 2 minutes of your time

ready to outsource assessment resized 600

If you are one of the many organizations who are seriously considering outsourcing any of your business processes as a strategic move to increase efficiency while reducing costs, you are right on track.

1 Response » to “Detailed Outsourcing Business Plan”

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