Outsourcing Medical Claims Processing and Transcription

On December 3, 2011, in Outsourcing, by Business Development Group

Medical firms that outsource may grow their business by concentrating on finding new customers and adding new medical services to enhance their practice instead of spending time processing bills or transcribing.

As the trend of Medical offices can use their time for other tasks instead of concentrating on the time-consuming work of paperworks or billing. By outsourcing to an expert agency, medical firms improves documentation processes as well as receives few rejected claims because the agency ensures that bills meet requirements and documentation goes through strict standards. Expert outsourcing companies also provide more efficient billing and follow-up, which often results in quicker bill payment.

Read related article: Call Center as a Marketing Channel

Medical Claims Processing
Business process outsourcing (BPO) streamlines claims processing by automating formerly multi-step manual or fragmented claims processes like payment processing and mailroom. This automation provides consistent, quality outcomes while leaving a permanent audit trail that significantly reduces paper in claims processing, and increases the efficiency of claims personnel.

Read related article: Call Center as a Marketing Channel

Medical Transcription

An individual who performs medical transcription is known as a medical transcriptionist or an MT, or a medical transcriber. A medical transcriptionist is the person responsible for converting the patient’s medical records into typewritten format rather than handwritten, the latter more prone to misinsterpretation by other healthcare providers.

Hereunder are the transcription processes;
1. Dictation
2. Transmission of Voice Files
3. Transcribing
4. QA processes

Read related article: How to Successfully Transition to Outsourcing

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4 Responses to “Outsourcing Medical Claims Processing and Transcription”

  1. Joe McFadden says:

    Before you outsource your medical claims processing you should make sure you have the business to justify doing so. If you outsource your medical claims processing and don't have the influx of new customers you were expecting, you're paying for something you could have kept in-house. Sometimes you have to run at full capacity for a while before you reach the outsourcing tipping point.

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