Sec. Joel Villanueva, TESDA Director General - Philippines has already surpassed India as the world’s top outsourcing destination, and as the country’s outsourcing industry moves up the outsourcing value chain and into Knowledge Process Outsourcing, demand for highly-specialized “non-voice” skills in the industry are increasing.

Sec. Joel Villanueva, TESDA Director General - Philippines has already surpassed India as the world’s top outsourcing destination, and as the country’s outsourcing industry moves up the outsourcing value chain and into Knowledge Process Outsourcing, demand for highly-specialized “non-voice” skills in the industry are increasing.

Technical Education and Skills Development Authority (TESDA) Director General Joel Villanueva is calling on schools, colleges, universities, and other educational institutions to incorporate more business process outsourcing (BPO) courses, specifically “non-voice” process skill sets. TESDA aims to enhance regulations in support of education and training of potential workers for the growing outsourcing industry in the country.

Related Article: “Non-Voice” BPO Training Pushed

“We’re considering a review of our Training Regulations to ensure a ready pool of skilled workers so that companies will continue to do business here,” Villanueva said.

Read related article: Philippine Outsourcing: What is a BPO Virtual Captive?

TESDA has strengthened its partnership with the Business Processing Association of the Philippines (BPAP) in its efforts to further expand the Philippines outsourcing industry amid the threat of a pending bill in the United States that discourages companies from offshore outsourcing.

Related Article: TESDA Boosts Training for Non-voice BPO Jobs

TESDA recently released a stimulus fund amounting to P500-million to BPAP for educating and training potential workers for call center, and non-voice service providers in software development, animation, and medical transcription sectors as well as future additions on the game development and legal transcription sectors.

Read related article: Wells Fargo says BPO operations Vote of Confidence in Philippines

Philippines has already surpassed India as the world’s top outsourcing destination, and as the country’s outsourcing industry moves up the outsourcing value chain and into Knowledge Process Outsourcing, demand for highly-specialized “non-voice” skills in the industry are increasing. Furthermore, TESDA and BPAP’s joint efforts aim to mitigate any possible impact by the passing of the U.S. bill by expanding education and training of the local workforce into high demand skills aligned with international standards for other emerging sectors.

Casey Answers to Outsourcing Questions!

 Meet outsourcing Casey!

1 Response » to “Philippines Gears Up Workforce Education and Training for the Outsourcing Industry”

  1. I just want to tell you that I am new to blogging and really loved your web page. Very likely I’m want to bookmark your blog post . You surely have fabulous writings. Thanks for revealing your blog site.

Leave a Reply

WordPress Blog



Free WordPress Theme