PHL BPO Continues to attract Foreign Investors

On May 7, 2013, in Outsourcing, by Business Development Group

Philippine-BPO, a rapidly growing and exciting new market to explore and thrive in

Philippine business process outsourcing continues to attract foreign investors receiving visions from American and Russian companies for operations expansion.

US Store Chain, Safeway Inc.

The Department of Trade and Industry said that Safeway Inc., one of the largest food and drug retailers in the United States is eager to extend its operations in the country.

BPO activities that can add significance to the value of their global operations is the main point of US company in eyeing outsourcing location. Just this February, Safeway executives visited the Philippines and showed diligence on its plan of expanding business functions in the country.

Safeway Inc. entered the Philippine market in 2003. This is through an affiliate company− Safeway Philtech Inc., a legendary IT service provider.

DTI further provided background of Safeway Inc. saying that the company maintains a network of distribution, food processing facilities and manufacturing. It also has interests in online grocery, financial services and even prepaid gift cards.

Russian IT-firm, Noda

A Russian technology company Noda immediately announced its interest for operations expansion in the Philippines. Andrev Zaitsev, chief executive officer of the company, said that they made the announcement right after the APEC 2012 summit in Russia.

It is said that Noda saw the Philippines, particularly in business process outsourcing as a rapidly growing and exciting new market to explore and thrive in.

On the other hand, Business Association of the Philippines (BPAP) projected that the country will rank first by 2016 in voice services and will pave its way even with non-voice and other complex services. Presently, the Philippines is on the second spot straggling behind India.

The great earnings of Philippine BPO over the years and its expected growth in the coming years are also said to be the reasons of the country’s huge attraction to foreign investors like Russia.

Zaitsev said that Noda will be very soon opening a contact center in the country.

“We don’t just offer call management solutions to Philippine contact centers, we also provide solutions to help manage the contact centers themselves,” he said.


Related Article:

Russian IT firm expands operations in the Philippines

US store chain set to expand BPO operations in PHL

Global tech provider Accenture to expand Philippine operations

Cebu BPO for Expansion


Photo Attribution:

By: Jonathan Wilkins, Image/File URL

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